WELL DONE

Emergency Response

Maintaining and continually servicing your network keeps it reliable. Yet, even with the most stringent maintenance, fiber and wireless networks will incur damages and outages. Through years of experience and on the job wisdom, Celerity’s emergency response is intricate and precise. Planning is fully supported by our fleet of specialty vehicles, ample equipment and the tools to overcome nearly any situation.

When it comes to emergency response for a fiber optic failure, Celerity is second to none. As our name implies, we are fast and agile. We respond to emergencies in near routine fashion having restored countless networks with deftness gained through onsite experience.

Emergency response services are part of the Celerity overall package. When responding to customer call outs to troubleshoot and identify the cause of an outage, our crews make temporary or permanent repairs depending on the cause and field conditions. Using our experience and familiarity with customer networks, we restore optimal services as quickly as possible. Our warehouse process is fully accommodating to provide material efficiently to maximize emergency response time.

Our ability to troubleshoot and work through various outages gives our customers a level of comfort when we arrive on site. Troubleshooting is an art that takes years of experience to master. Our ability to troubleshoot determines how quickly we locate the problem and make the repair. Knowing the network is a huge advantage we provide in emergency response and repair.

Planning and equipment along with the additional sacrifices of our Celerity family are the secrets to successful service restoration.

Celerity’s technicians, like first responders, take pride in knowing the importance and need for promptness in responding to an emergency network failure. If telecommunications are shut down due to a wireless or fiber optic infrastructure failure, Celerity’s first responders restore the network. It’s who we are and what we do. When we say we are the best, it comes from the pride of having made these sacrifices. Each of us has the success story to back it up. If you want to know what sets us apart from the competition, ask one of our technicians to share his or her success story.